About the Role
GrowthAssistant is looking for a Customer Service - Tech Support. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. This is an excellent opportunity for someone who wants to work with a well-known brand and continue learning and growing during their career.
The Benefits:
- Work From Home
- Attendance, Performance, and Referral Bonuses
- Paid Holidays and Time Offs
- Health Insurance Card
- Salary range: Php 40, ,000 per month
CORE TASKS:
- Provide technical assistance to customers via email, chat, and phone in a timely manner, contributing to team goals around response times
- Reference Knowledge Base & internal resources to find relevant answers
- Communicate via Slack to cross-functional teams (Engineering, Product, Etc) when needed to resolve issues
- Follow processes to escalate inquiries as necessary
MUST-...
Ready to Apply?
Submit your application today and take the next step in your career journey with Growth Assistant.
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