Customer Service

We are looking for a Home-Based Assistant Merchandiser to join our growing U.S.-based promotional products team. This role supports the end-to-end coordination of branded merchandise orders, ensuring accurate data entry, timely shipment tracking, and exceptional client communication. The ideal candidate will be highly detail-oriented, tech-savvy, and capable of working independently to ensure smooth and timely delivery of orders across e-commerce platforms.

REQUIRED CORE COMPETENCIES

• Attention to Detail: Consistently delivers accurate, organized work
• Communication Skills: Highly proficient in both written and spoken English
• Organization: Excellent time and task management; follows process flows
• Tech Fluency: Familiar with online portals, e-commerce tools, and software
• Multitasking: Able to handle simultaneous tasks with quality and timeliness
• Initiative: Self-starter who can work independently and adapt to change
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