Customer Service

We are looking for a passionate and driven Customer Service Representative to join our growing team.

Job Summary

As a Customer Service Representative at Lunara, you will be the first point of contact for our customers. Your primary responsibility is to provide exceptional support, addressing customer inquiries, resolving issues, and ensuring a positive experience with our products and services. You will work closely with the customer service team and other departments to uphold our commitment to customer satisfaction.

Key Responsibilities

• Customer Interaction: Serve as the primary point of contact for customers, providing personalized assistance across multiple channels, including phone , email, live chat, and social media. Ensure each interaction reflects Lunara’s commitment to exceptional service. Respond to customer inquiries via phone , email, live chat, and social media in a timely and professional manner....