Full-time
Customer Service Ops Specialist – Process Improvement
Posted by Bradley David Associates • , , United Kingdom, , , United Kingdom, United-Kingdom
About the Role
A leading consulting firm in the United Kingdom is looking for a Customer Service Operations Specialist to support operational teams and drive process improvements. The role includes handling complex queries and complaints, analyzing data, and leading training efforts. Candidates should possess a minimum of 5 GCSEs, strong communication skills, and experience with continuous improvement methodologies. This is a mid-senior level position with a hybrid work model and competitive benefits.
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