Customer Service Operations Manager Saskatchewan

Manage two Customer Service Offices for Saskatchewan Crop Insurance Corporation in Assiniboia and Shaunavon. Focus on leadership, service excellence, and operational efficiency in this temporary role.
Reporting to the Regional Manager, this 18-month position is tasked with leading staff in both offices. You’ll be responsible for coordination and performance management, ensuring program initiatives are delivered effectively. Collaboration and providing technical agricultural support to staff and customers are also key aspects of this role.
Key Responsibilities:
• Lead operations in two Customer Service Offices
• Ensure consistent delivery of program standards
• Respond to customer inquiries and provide training
• Manage office budget for optimal efficiency
• Participate in committees to address agricultural issues
Requirements:
• Background in customer service and management
• Strong mentoring and coaching abilities
• Familiarity with agricultural techni...