Customer Service Officer

Our Clientis a Malaysian company offering premium skincare, personal care, and wellness products, while providing entrepreneurial opportunities to help individuals achieve financial freedom and personal growth.

Our client is seeking for Customer Service Officerwho is responsible for delivering excellent customer service, handling sales and member transactions, promoting products, and maintaining inventory and store standards in a dynamic retail environment.

Responsibilities

• Providing excellent customer service to walk-in and call-in customers
• Attending to member and customers enquiries, feedback and requests
• Using in-store interactive tools and product promotions to drive sales
• Ensuring that visual merchandising standards are always adhered to
• Handling sales and membership transactions over the counter
• Proactively following-up on customers enquiries, feedback and requests
• K...