Customer Service Officer

Customer Service Officer - State Government

Randstad is currently seeking experienced Customer Service Officers to join various State Government departments. These roles are ideal for individuals with high attention to detail who can work effectively under pressure. The roles are based in the Adelaide CBD and offer full-time hours, Monday to Friday. This is an exceptional opportunity to provide essential support within a professional government team.

Key Responsibilities

• Act as a primary point of contact by delivering clear, professional and articulate communication to effectively resolve a high volume of customer inquiries.
• Exercise critical thinking and initiative to provide clear, well-informed solutions to complex issues and manage potential risks as they arise.
• Demonstrate agility by effectively managing complex and competing priorities while ensuring a consistently high standard of service and operational efficiency.
...