Customer Service

Job description

We're Hiring

Customer Service & Parts Sales Executive

Based in Iskandar Puteri, Johor, Malaysia

At ElK Engineering, we design and manufacture world-class heavy machinery attachments used in construction, dredging, and reclamation projects around the globe. With over 80% of our business serving international markets, we're expanding our team to strengthen our after-sales and customer support operations.

We're looking for a Customer Service & Parts Sales Executive who is passionate about problem-solving, attentive to detail, and committed to building strong customer relationships. In this role, you'll be the key bridge between our customers and internal teams, ensuring every issue, inquiry, and spare parts request is handled with care and precision.

What You'll Do:

• Attend to customer complaints and service inquiries with professionalism and efficiency.

• Coordinate with internal teams to investigate iss...