Customer Service

Your New Company

Join a well-established industrial leader in the heart of Marrickville. You will join a friendly, supportive team where your hard work is actually noticed and appreciated. This is a place where you can build a real career, work with great people, and feel like you are part of something bigger.

Your New Role

As the new Customer Service Representative, you will be the first point of contact for our customers. You’ll help grow the business by managing enquiries and providing accurate quotes.

You will be responsible for:

• Handling inbound phone and email enquiries with a professional, helpful attitude.
• Finding opportunities to upsell and suggest better product solutions on inbound calls.
• Preparing quotes, processing orders, and talking to clients about our products.
• Supporting the sales team with follow-ups and keeping customer records updated.
• Keeping customers happy by giving them clear updates on the...