About the Role
Job Title: Customer Service Manager
Classification: Salaried-Exempt
Reports To: Director of Customer Service
Department: Customer Service
Summary of Job
The Visalia Customer Service Manager will plan, co-ordinate and lead the activities of the customer service team to retain and enhance customer relationships. He or she will work closely with Sales and Operation Managers to create a customer centric environment that drives customer satisfaction and supports business growth objectives. The Visalia Customer Service Manager is responsible for providing support to all customers within the region and will be based in the Visala, CA Pregis location.
Essential Functions and Responsibilities
Leadership
- Set the tone for customer service team’s culture, with emph...
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