Customer Service Manager (Trilingual Speaker)

At PayRetailers, we are committed to providing cutting-edge solutions that empower businesses to succeed in Latin America. Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued. Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on the world of payments.
Our team is looking for a **Customer Service Manager. **The main goal is to lead a dedicated team providing exceptional support to customers. This includes building a proficient and cohesive team, addressing inquiries effectively, and ensuring high customer satisfaction. Your responsibilities involve developing strategies, implementing best practices, and fostering a positive work environment to achieve these objectives.
**This roles is Hybrid, requiring presenciality to our offices in Sao Paulo.**
**Job duties and Responsibilities**:
- Supervise day-to-day B2C customer service operations.
- Establish a ne...