Full-time

Customer Service Manager.

Posted by Cargill • Pulilan, Central Luzon, Philippines

📍 Pulilan, Central Luzon 🕒 February 27, 2026

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About the Role

Job Purpose and Impact
The Customer Service Manager will oversee a team that provides customer services relating to sales, sales promotions, installations and communications. In this role, you will supervise the team that optimizes and monitors shipping and returns including processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
 Conduct performance management, talent development, succession planning and engagement. 
 Partner with team members to decide which tools or systems are appropriate to use for specific customer service environments. 
 Use comprehensive knowledge of supply customer service practices and procedures to support and assist in developing tactical customer service strategies for a small customer base. 
 Provide support and feedback to define improvement projects and commitments that require a thorough understanding of customer service practices and...
                

Job Details

Location Pulilan, Central Luzon
Job Type Full-time
Category Operations Specialties Managers
Posted February 27, 2026
Deadline April 08, 2026

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