Full-time
Customer Service Manager
Posted by The Recruitment Pig • Johannesburg, Johannesburg, South-Africa
About the Role
The Company
Our client is a reliable resource in the Germiston region, providing high-quality industrial tools and safety gear to major manufacturing sectors. They serve large-scale industrial buyers and commercial engineers who rely on accurate, fast technical support to keep their daily operations running without delay. Their strong position in the market is built on a straightforward, customer-first approach, delivering practical knowledge and zero friction in the complex buying process.
What You'll Be Doing
Our client is a reliable resource in the Germiston region, providing high-quality industrial tools and safety gear to major manufacturing sectors. They serve large-scale industrial buyers and commercial engineers who rely on accurate, fast technical support to keep their daily operations running without delay. Their strong position in the market is built on a straightforward, customer-first approach, delivering practical knowledge and zero friction in the complex buying process.
What You'll Be Doing
- Coordinate closely with the sales staff to manage post-sale follow-ups and ensure client expectations are consistently met.
- Track and manage the daily workflow of all customer orders from initial placement through to final delivery.
- Resolve all complex customer queries regarding specific technical capacities and current supply availability.
- Build strong, repeat business relati...
Ready to Apply?
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