Full-time
Customer Service Manager- 3rd Shift
Posted by Collins Aerospace. • mexicali, mexicali, Mexico
About the Role
What you will do:
- Ensures all quality related items for assigned areas are complete and documented to meet established quality standards.
- Leads scheduling for assigned areas so coverage requirements are met.
- Leads activities for materials and logistics problem resolution of cells to ensure on time delivery, customer correspondence and smooth operations.
- Monitors operations performance to maximize productivity.
- Interfaces with customers (internal and possibly external) to understand customer needs and issues and ensure that the customers receive satisfactory standards of services.
- Delegate effectively to develop personnel and effectively balance the workload.
- Address employee issues/concerns and motivate the workforce to achieve department goals.
- Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree ...
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