Customer Service Leader

Customer Service Leader

Group: Eng Materials Group N. America
Division: Elastomer Process Materials (EPM)
Location : MEX El Marques LORD
Job Family : Customer Service
Job Type : Regular
Posted : Feb 18, 2026
Job ID : 62824


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+ This specialist will be the front-line leader for the whole Customer Service team, providing daily support and guidance, advising how to proceed on specific tasks and helping to solve demanding issues. The role supports operational alignment across logistics, sales, and finance, and plays a key part in ensuring trade compliance and improving customer satisfaction.
+ The incumbent will additionally be responsible for managing key accounts, primarily alongside Mexico’s border, and US accounts. She/He will be the main point of contact for international trade operations for border accounts, overseeing the complet...