Customer Service Leader

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We are seeking a Customer Service Leader who shares our passion for innovation and change. In this role, you will be the bridge between our technology and our US-based partners, leading a high-performing team to exceed personalized consumer expectations in the digital era.

This is a hands‑on leadership position. You will be responsible for the performance, results, and engagement of the Customer Service team, ensuring world‑class service delivery throughout the post‑sales lifecycle.

Key Responsibilities

• Team Leadership: Coach and develop a team of Customer Service Associates, setting priorities and ...