About the Role
Become a Customer Service Lead at RONA and ensure outstanding customer support daily. Oversee frontend operations, train staff, and enhance the shopping experience for all visitors.
As part of RONA's dynamic team, you will lead the front-end operations, ensuring each customer interaction is positive and helpful. Your expertise in training new associates and managing cash flow will play a significant role in maintaining service excellence and operational efficiency. This role provides a pathway for career growth within the company.
Key Responsibilities:
• Supervise the frontend team to meet service standards
• Oversee cash drawer accuracy and supply management
• Assist customers and resolve issues effectively
• Perform crucial opening and closing tasks
• Train new hires to deliver exceptional service
Requirements:
• At least 1 year in retail positions
• 1 year in team supervisory roles
• Strong communication and problem-solving capabilities
• Attentio...
As part of RONA's dynamic team, you will lead the front-end operations, ensuring each customer interaction is positive and helpful. Your expertise in training new associates and managing cash flow will play a significant role in maintaining service excellence and operational efficiency. This role provides a pathway for career growth within the company.
Key Responsibilities:
• Supervise the frontend team to meet service standards
• Oversee cash drawer accuracy and supply management
• Assist customers and resolve issues effectively
• Perform crucial opening and closing tasks
• Train new hires to deliver exceptional service
Requirements:
• At least 1 year in retail positions
• 1 year in team supervisory roles
• Strong communication and problem-solving capabilities
• Attentio...
Ready to Apply?
Submit your application today and take the next step in your career journey with RONA.
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