Customer Service Intern

We are seeking a passionate and motivated Customer Service Intern to join our dynamic team. This internship offers an excellent opportunity to gain hands-on experience in a fast-paced customer service environment. As an intern, you will serve as the first point of contact for our valued customers, handling inquiries and ensuring a positive, professional experience at all times. This role is ideal for an individual who is eager to learn, develop strong communication and problem-solving skills, and contribute to delivering exceptional customer service. Key Responsibilities Greet and engage customers via phone, email, and chat in a friendly and professional manner Identify customer needs and direct inquiries to the appropriate service or department Accurately record and update customer interaction details in the CRM system after each engagement Manage and respond to basic customer inquiries and support tickets within agreed timelines Escalate complex or unresolved issues to senior te...