Customer Service Executive (Travel Process )
Posted by White Force • Jaipur, Rajasthan, India
About the Role
Job description
As a Customer Service Executive in a travel agency, you'll
be the point of contact for clients, addressing inquiries, resolving
issues, and ensuring a positive travel experience by providing information,
booking travel arrangements, and handling complaints effectively.
Key Responsibilities:
· Customer Interaction:
·Answer phone
calls, emails, and chat inquiries promptly and professionally.
·Provide accurate
and helpful information about destinations, travel packages, and travel
requirements.
·Address customer
questions, concerns, and complaints in a timely and empathetic manner.
·Build rapport
with clients and establish a positive customer experience.
· Travel Booking and Management:
·Assist clients in
planning and bookin...
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