Full-time

Customer Service Executive

Posted by Efficient E-Solutions Berhad • Shah Alam, Selangor, Malaysia

📍 Shah Alam, Selangor 🕒 May 30, 2026

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About the Role

Job Vacancy
Customer Service Executive
Job Descriptions
Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person
Provides solutions and information to concerns.
Preparation and standardization of documentation, reports and proposals given to clients. Ensure maximum goodwill from all transactions.
Performs monitoring activities such as follow-up with customers on job progress and to gather information necessary to process orders thoroughly.
Requirements
Candidate must possess at least a Diploma/Advance Diploma in Business Administration or other related discipline 
Minimum 2 years working experience in related field in similar industry
Able to answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns
            

Job Details

Location Shah Alam, Selangor
Job Type Full-time
Category Information and Record Clerks
Posted May 30, 2026
Deadline July 09, 2026

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