Customer Service Delivery Manager

**Job Title**Customer Service Delivery Manager**About The Business Area/Department:**Navitaire, an Amadeus company, are proven innovators in the travel industry shaping the way the world thinks about travel. With more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines, Navitaire offers a unique opportunity to make a large impact on the world of travel.**Summary of the role:**As a Customer Service Delivery Manager, you’ll be the primary point of contact for airline customers, ensuring timely, high‑quality service delivery, leading incident resolution, and driving initiatives that enhance customer satisfaction and operational performance. You’ll strengthen customer relationships while coordinating cross‑functional efforts to maintain and improve the services they rely on.**In this role you’ll:*** Customer Relationship & Service Ownership* Act as a primary customer point of contact for service delivery and production issues.* Lead resol...