Full Time

Customer Service Coordinator (Logistics)

Posted by CONNECTING 2 WORK • Thiruvananthapuram, Kerala, India

📍 Thiruvananthapuram, Kerala 🕒 March 03, 2026

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About the Role

 Job Description 
 Job Purpose
The Jobholder is responsible for the full process of all network orders captured for Customers and agents.
Generating Booking and Quotation

Negotiating with Vendors and suppliers on rates

Generating and qualifying leads from cold calling

Managing, tracking and following up on leads

Track and Trace shipments

Proactive updates to customer for every check point

Job Invoicing and reporting

Meeting monthly and quarterly targets in accordance with goals

Creating and updating activity reports
 Principal Accountabilities
To ensure that all calls are answered within a set period of time during working hours.

To keep special focus on assigned customers accounts, understand the requirements, work towards building strong relationship, and to initiate new leads within assigned territory/reg...
                

Job Details

Location Thiruvananthapuram, Kerala
Job Type Full Time
Category Information and Record Clerks
Posted March 03, 2026
Deadline April 12, 2026

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