About the Role
Customer Service Coordinator - New Build Housing
Location: Derby
Full-Time - Monday to Friday
ASAP start for a period of 3 months plus possibility of extension
We are currently recruiting for a Customer Service Coordinator to join a busy and growing new build housing team based in Derby. This is an excellent opportunity for someone with strong organisational and communication skills, ideally with experience within construction, housing, or property aftercare.
The role will focus on delivering a high-quality aftersales service, ensuring customers receive efficient support following handover of their new homes and that defects are managed through to completion.
Key Responsibilities
Act as a first point of contact for customers reporting defects post-handover
Coordinate maintenance operatives and external contractors to resolve issues efficiently
Schedule appointments and manage daily and weekly work diaries
Raise and manage work orders...
Location: Derby
Full-Time - Monday to Friday
ASAP start for a period of 3 months plus possibility of extension
We are currently recruiting for a Customer Service Coordinator to join a busy and growing new build housing team based in Derby. This is an excellent opportunity for someone with strong organisational and communication skills, ideally with experience within construction, housing, or property aftercare.
The role will focus on delivering a high-quality aftersales service, ensuring customers receive efficient support following handover of their new homes and that defects are managed through to completion.
Key Responsibilities
Act as a first point of contact for customers reporting defects post-handover
Coordinate maintenance operatives and external contractors to resolve issues efficiently
Schedule appointments and manage daily and weekly work diaries
Raise and manage work orders...
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