Customer Service Associate

Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system.

Responsibilities

• Process customer transactions, sales, and refunds through cash registers
• Operates scanners and credit card/debit card terminals
• Collect payments and bag purchases for customers
• Keep the checkout area clean and orderly
• Maintain front end department merchandise
• Answer front desk phone and direct calls
• Assist other departments and functions as required
• Able to learn and operate the applicable computer system (D365) used to process orders

Qualifications

Job Requirements:

• Strong mathematical skills and basic computer system knowledge
• Ability to work independently in a fast-paced environment
• Customer satisfaction-oriented
• Strong communication an...