Customer Service Assistant

About Us

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

Job Summary

We are seeking a friendly and motivated Customer Service Assistant to support customer interactions and help ensure a positive service experience. This role is ideal for individuals who enjoy helping others, solving problems, and working in a professional team environment.

Responsibilities

• Respond to customer inquiries in a professional and timely manner.
• Help resolve customer concerns and escalate issues when necessary.
• Maintain accurate customer records and documentation.
• Support customer satisfaction and retention initiatives.
• Coll...