Full-time

Customer Service Assistant-NorthLink Ferries

Posted by Serco • stromness, scotland, United-Kingdom

📍 stromness, scotland 🕒 June 20, 2026

About the Role

Overview

Customer Service Assistant
NorthLink Ferries, Stromness Ferry Terminal, Stromness, Orkney KW16 3BH
Full Time Seasonal role April – October
35 hours per week, across Monday - Sunday
£28,275.32 Per Annum Pro Rata Plus Benefits

Do you enjoy working with the public and want to receive practical training, development, and progression within a customer focused environment? Are you looking for full time flexible hours for your next role? We have an exciting opportunity to join our fantastic team based in Stromness. Working in our busy terminal, you’ll be part of our Customer Service team, who work hard to provide a high-quality service to customers within one of Transport’s flagship contracts NorthLink Ferries. In this role of Customer Service Assistant, you will be making reservations and assisting in the effective running of the department as part of a team that strive to deliver a great experience for each one of our passengers.

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