Full time

Customer Service Analyst

Posted by Raytheon Technologies • Santo Tomas, Calabarzon, Philippines

📍 Santo Tomas, Calabarzon 🕒 March 01, 2026

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About the Role

Unspecified
Job Responsibilities:Responsible for managing assigned Customer Accounts; between 1-5 Top Tier accounts and up to 100 smaller tiered accounts across 3-10 Interiors product lines.
Communicating clearly, positively, professionally, and promptly with Customers acting as the Voice of the Customer to internal Suppliers. 
Working closely with Business Development and Field Service depts to support Customer requirements.
Receiving and processing Customer spares quotations and purchase orders ensuring timely communication is provided back to Customers in terms of pricing, lead time, minimum order quantities and that any amendments required are actioned timely. 
Supporting Customer requests for expedites and Aircraft On Ground (AOG) orders, providing explanations for lead times and/or delivery delays.
Creating open order book reports for Customers; inclusive of working internally to ensure accurate and meaningfu...
                

Job Details

Location Santo Tomas, Calabarzon
Job Type Full time
Category Information and Record Clerks
Posted March 01, 2026
Deadline April 10, 2026

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