Full-time

Customer Service agent with Italian

Posted by Capita • Kraków, Lesser Poland Voivodeship, Poland

📍 Kraków, Lesser Poland Voivodeship 🕒 February 25, 2026

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About the Role

Description
 :Your scope of duties:
Customer support through various channels (incoming calls and messages)
Analyzing and resolving customer inquiries
Providing information related to administrative and technical aspects (products, invoices, etc.)
Introducing changes to the system
Cooperation with other departments to ensure comprehensive customer service
Sales and promotion of products
Our requirements:
Knowledge ofItalian at least C1 level
Readiness to work on-site in Krakow during onboarding period
Readiness to participate in an onsite training for first 3 weeks from Monday to Friday 8:00 - 16:00
Working on shifts from 8:00 AM till 22/24:00 PM
Offer for you:
Performance bonus up to PLN 5,000 / month
Additional day off for volunteering
Access to various employee groups and mentoring programs
Possibility to join a group internal trainers
            

Job Details

Location Kraków, Lesser Poland Voivodeship
Job Type Full-time
Category Information and Record Clerks
Posted February 25, 2026
Deadline April 06, 2026

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