Customer Service Agent

Time Type:

Position: Customer Service Agent

Location: Saudi Arabia, Riyadh

Role Summary:

As Customer Service Agent you will be responsible for maintaining outstanding Customer Service standards through operational excellence in freight operations, proper documentation and ensure efficient and smooth handling of all freight activities for current and potential clients, in the best interest of DSV.

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Responsibilities:

· Always deliver best in class customer service to all DSV customers.

· Interacts with customers and vendors to Establish DSV SOP’s and keep customer appraised with regards to arrival times, delays or transit issues and help to ensure we always meet or exceed customer expectations.

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