About the Role
On-site - Marikina No Exp Required High/Senior High School Full-time
Company: Alorica
Account: Non-Voice / Chat Support
Work Set-up: On-site
Schedule: Shifting Schedule
Employment Type: Full-time Job
Job Description
The Customer Service Representative (Non-Voice/Chat Support) is responsible for assisting customers through chat by providing accurate information, resolving concerns, and ensuring excellent customer experience.
Key Responsibilities
- Handle customer inquiries via chat
- Resolve account, billing, or service-related concerns
- Provide accurate and timely information
- Maintain proper documentation of customer interactions
- Ensure customer satisfaction at all times
Qualifications
- High School Graduate (Old Curriculum)
- Senior High School Graduate
- College Graduate or Undergraduate
- No work experience r...
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