Full-time

Customer Service Agent (German)

Posted by ASAP • Ixelles, Brussels, Belgium

📍 Ixelles, Brussels 🕒 February 27, 2026

About the Role

Qu'allez-vous faire?

As a Brand Ambassador in our banking division, you will act as the primary liaison between our company and our German-speaking customers. Your role is to deliver high-quality support, handle customer inquiries, and ensure a seamless and positive customer experience.
Your responsibilities:
- Serve as the main point of contact for customers regarding banking products and services via phone, email, or chat. - Support customers with inquiries about their accounts, transactions, orders and other banking-related matters. - Stay informed about regulatory requirements and compliance standards. - Foster and maintain strong customer relationships by providing high-quality service. - Collaborate with team members to share knowledge, insights and best practices.

Qui êtes-vous? m/v/x

  • Excellent communication skills and a strong customer-focused mindset
  • Experience in customer service, banking or finance is a plus, b...
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