Customer Service Agent

The Portfolio Group are proudly partnered with a global Client who are a HR, and Health and Safety Consultancy provider, and we are looking for a Customer Service / Payments Team member to support their Finance Team. You will be numerate, have compute processing Skills (MS Office products) and thrive working in a fast-paced environment. This role is fully onsite Monday - Friday, 9am - 5:30pm.

Job Overview

The position is suitable for an individual who is bright, confident, positive and an excellent communicator, who is able to work in a fast paced, dynamic environment. You will be the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused resolutions that brings the account back within terms.

You will rise to the challenge of hitting collection targets and meeting all individual KPIs and SLAs. The role requires a pragmatic and commercial approach to problem solving coupled wit...