About the Role
Location: Barcelona
Contract Type: Permanent / Full-time
Starting Date: New project launch 29/06/2026
We are launching an exciting new customer service project in our contact center and are looking for motivated and customer-oriented Native Dutch Speakers to join our growing team.
If you enjoy helping customers, solving problems, and working in an international environment, this opportunity is for you.
Your Responsibilities
- Provide high-quality customer support via phone, email, and tickets
- Assist customers with delivery tracking, parcel issues, returns, and general inquiries
- Ensure a professional and empathetic customer experience at all times
- Handle customer requests efficiently while respecting KPIs and quality standards
- Collaborate with internal teams to resolve complex situations
- Maintain accurate records of customer interactions
Profile We Are L...
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