Customer Service Agent

Your next opportunity

Based in Townsville, you will provide support for our customers in relation to orders and general enquiries.

Your day will involve:

• Receive orders and enter them into our systems in a precise and agile manner (with training provided)
• Understand production capabilities of the Boral plant and truck network Monitor progress of deliveries and provide delivery status information to the customer, using vehicle tracking systems
• Forward planning to provide efficient and effective logistics and resource allocation
• Facilitate effective order fulfilment to maximise volume, profitability and customer service
• Build professional relationships with customers and internal teams.

What are we looking for?

• Enthusiastic customer focus, willing to be an integral part of a busy and efficient order-taking and distribution team
• Strong ve...