Customer Service Agent

Job Description

We are currently hiring a full-time, office-based Customer Service Representative to support various international markets.

The role involves direct communication with clients via email, inbound and outbound phone calls, and live chat , as well as CRM case handling and coordination with internal departments . Applicants must be confident in managing calls and callbacks as part of their daily responsibilities. We are looking for proactive, detail-oriented professionals committed to delivering high-quality customer service in a fast-paced environment.

Role 3: CSR – Animal Testing Division (Australia Market Focus)

This role supports our animal testing product line, which includes DNA testing services for pets and animals. You’ll be trained on product-specific workflows while supporting Australian clients and veterinary partners.

• CSR experience in a fast-paced environment
• Previou...