FULLTIME
Customer Service Advisor with Hungarian
Posted by Concentrix • Katowice, Silesian Voivodeship, Poland
About the Role
Your tasks:
- Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat.
- Follow established procedures to address customer needs promptly and professionally.
- Process warranty claims and coordinate repair services for customers.
- Provide technical troubleshooting support and guidance.
- Resolve complaints, process orders, arrange refunds, and provide product information to ensure a seamless customer experience.
- Assist customers with all aspects of the purchasing process, including addressing questions, resolving incidents, and managing queries.
- Strive to increase customer satisfaction and loyalty through efficient and effective resolution of requests.
Our requirements:
- Knowledge of Hungarian at C1/C2 and English at B2 level.
- Ability to work with multiple sys...
Ready to Apply?
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