Customer Service Advisor

**DESCRIPTION**

We are looking for a talented Customer Service Advisor to join our team specializing in Customer service and parts support for our Customer Support Centre in Scoresby

**In this role, you will make an impact in the following ways:**

+ **Be the first point of contact** for our valued customers across the South Pacific region, delivering exceptional service and building strong relationships.
+ **Respond promptly and professionally** to parts-related inquiries received via phone calls and emails, ensuring customers receive accurate and timely information.
+ **Assist with parts interpretation** , leveraging your knowledge and resources to identify and provide the correct parts for customer needs.
+ **Offer expert advice** on part suitability, guiding customers through the best solutions for their specific jobs and applications.
+ **Process orders and quotes efficiently** , ensuring accuracy and timeliness to meet customer expect...