Full-time
Customer Service Advisor
Posted by Michael Page • Redditch, Worcestershire, United Kingdom
About the Role
This is a temporary opportunity for a Customer Service Advisor in the industrial and manufacturing sector. The role involves providing exceptional support to customers, ensuring their needs are met in a timely and professional manner.
Client Details
The company is a well-established organisation within the industrial and manufacturing sector. They are committed to delivering high-quality products and services to their customers, with a strong emphasis on operational excellence.
Description
Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.
Process customer orders and ensure accurate data entry into the system.
Resolve customer complaints or escalate them to the appropriate team when necessary.
Keep customers updated on the status of their orders and deliveries.
Collaborate with other departments to meet customer requirements efficiently.
Maintain accurate records of customer interaction...
Client Details
The company is a well-established organisation within the industrial and manufacturing sector. They are committed to delivering high-quality products and services to their customers, with a strong emphasis on operational excellence.
Description
Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.
Process customer orders and ensure accurate data entry into the system.
Resolve customer complaints or escalate them to the appropriate team when necessary.
Keep customers updated on the status of their orders and deliveries.
Collaborate with other departments to meet customer requirements efficiently.
Maintain accurate records of customer interaction...
Ready to Apply?
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