Customer Service Advisor

Job Title and Location

Customer Service Advisor (JN - ) Knowsley, England

Salary: GBP13.45 - GBP13.45 per hour

Shifts: Monday to Friday, 7 am to 7 pm

Pay: 12 weeks training ON SITE in Kirkby - L32 8UY

What You'll Do

• Handling up to 70 customer calls per day , addressing inquiries and resolving issues with a friendly and positive attitude.
• Delivering high-quality customer service while adhering to established procedures and service levels.
• Using your initiative to source information and provide effective solutions for our customers.
• Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery.
• Completing call wrap-up tasks efficiently, maintaining accuracy in documentation.

What We're Looking For

• Customer Service Experience: Proven experience in handling customer contacts and resolving inquiries.
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