Customer Service Advisor

Join a growing logistics business based in Hull as a Customer Service Representative key role supporting the smooth running of operations and ensuring excellent service for both clients and customers. This is a fast-paced, varied role where no two days are the same!

The Role:

You will be part of a busy, friendly team handling customer enquiries, resolving delivery issues, and ensuring everything runs like clockwork. If you love problem-solving and making customers feel valued, this could be your perfect fit.

Key Responsibilities:

• Respond to customer queries via phone and email
• Investigate and resolve delivery and service issues
• Liaise with warehouse, transport, and third-party carriers
• Keep internal systems updated accurately and in real-time
• Maintain a professional, helpful approach at all times

What We’re Looking For:

• Previous experie...