CUSTOMER SERVICE ADVISOR

Customer Service Associate – Temp (Ongoing)

Crewe | Hybrid | £14.83 per hour | 36 hours per week

We’re currently recruiting on behalf of our client for an experienced Customer Service Associate to join their team in Crewe on a temporary ongoing basis – with an immediate start available. This is a fantastic opportunity to join a well-established organisation where you’ll play a key role in delivering a high standard of service across a busy, fast-paced environment.

The Role

Working as part of a collaborative team, you will act as a central point of contact for customers and internal stakeholders, ensuring queries and orders are handled efficiently and professionally.

Key responsibilities include:

• Managing customer enquiries, complaints, and service requests end-to-end
• Processing orders, billing, credits, debits, and refunds
• Monitoring orders and ensuring compliance with processes and regulations