Full-time

Customer Service Advisor

Posted by PublicaGroup • cirencester, england, United-Kingdom

📍 cirencester, england 🕒 June 20, 2026

About the Role

Permanent, 25hours per week (Monday-Friday) 9am-2pm.

Looking for a role where no two days are the same — and where your people skills truly shine? As a Customer Service Advisor, you’ll be the friendly first point of contact for a wide range of council services.

About the role…

  • You will handle a variety of enquiries across multiple channels (phone, email, face-to-face)
  • Navigate several systems with confidence and accuracy
  • You will thrive under pressure in a fast-paced, ever-changing environment using multiple systems
  • Collaborate with a positive, supportive team that genuinely cares
  • Please note, this is primarily an office- based role

What we’re looking for…

Someone with a can-do attitude, a calm approach under pressure, and a genuine passion for helping people. If you love solving problems and making someone’s day better, you’ll fit right in!

You will be part of a supportive a...

Ready to Apply?

Submit your application today and take the next step in your career journey with PublicaGroup.

Apply Now