Customer Service Administrator

Capita is looking for an experienced Administrator to work within our regulated Financial Services division on a key Life & Pensions client. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back‑office teams if support is required. Full training will be provided. Customer experience is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers.

Job Title

Customer Service Administrator

Job Description

Salary: £25,155

Hours: 37.5 Hours a week. Monday – Friday between the hours of 8am – 5pm (typically 8‑4 or 9‑5).

Location: Office based on Oxford Road, Manchester Ci...