Full-time
Customer Service Administrator
Posted by Pertemps Basingstoke • Basingstoke, Hampshire, United Kingdom
About the Role
Helpdesk Administrator
Pertemps are currently recruiting for numerous Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.
we have a number of shifts available:
Full Time:
Tuesday-Saturday 06:00-14:30
Sunday - Thursday 13:30-22:00
Part Time:
Friday-Monday 13:30-21:00
Responsibilities as a Helpdesk Administrator:
Answering telephone calls and emails
Logging queries on the companies CRM system
Dealing with any live issues and investigating discrepancies
Completing KPI trackers and performance reports
Collate information and update business system
Chase internal teams to find query resolutions
Building and maintaining solid relationships with depots and customers
Requirements for this position:
Previous experience in a customer facing role
Confident speaking over the phon...
Pertemps are currently recruiting for numerous Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.
we have a number of shifts available:
Full Time:
Tuesday-Saturday 06:00-14:30
Sunday - Thursday 13:30-22:00
Part Time:
Friday-Monday 13:30-21:00
Responsibilities as a Helpdesk Administrator:
Answering telephone calls and emails
Logging queries on the companies CRM system
Dealing with any live issues and investigating discrepancies
Completing KPI trackers and performance reports
Collate information and update business system
Chase internal teams to find query resolutions
Building and maintaining solid relationships with depots and customers
Requirements for this position:
Previous experience in a customer facing role
Confident speaking over the phon...
Ready to Apply?
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