Customer Servcice Representative

• Corporate Services
• Sydney
• Contract

• Offices are based in Parramatta
• 12-month initial contract; with the view to go perm
• Earn $38.99 per hour + super

Based in Parramatta we have an opportunity for multiple Customer Service Representatives to join a friendly team providing service to customers who are dealing with a loved ones deceased estate. 

Role Responsibilities:
• Provide input on the proposed solution, reviewing project documents and be actively involved in testing.
• Ensure multiple tasks can be managed effectively.
• Quality note taking is required to document actions completed.
• Written correspondence is to be empathetic and to a high standard. Responses to the Estate representative need to happen within 48 hours of receipt.
• Will need to drive the collaboration of business units across the group to take actions quickly, accurately and fairly for t...