About the Role
We are looking for a Customer Sales Representative for one of our clients based in Lahore. The ideal candidate must have excellent English communication skills and strong client-facing abilities. The role requires a confident and professional individual who can effectively engage with customers, handle inquiries, and drive sales while maintaining a positive customer experience.
Responsibilities:
- Respond to customer inquiries via phone, email, and social media.
- Understand client requirements for custom box packaging (size, material, printing, finishing).
- Prepare quotations and pricing proposals based on specifications.
- Follow up with leads and convert inquiries into confirmed orders.
- Coordinate with the design and production team for order processing.
- Maintain customer database and sales records in CRM.
- Handle customer complaints and ensure timely resolution.
- Build long-term relat...
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