About the Role
Job Title: Customer Sales Representative
Position Type: Full-Time, Remote
Working Hours: U.S. Hours
About the Role
We’re hiring a Customer Sales Representative (CSR) to handle high-volume inbound calls, convert inquiries into booked plumbing jobs, and promote the Pipeline Club membership program. This role is central to driving revenue, improving conversion rates, and delivering a strong, customer-first phone experience through clear, confident communication.
Responsibilities
Inbound Sales & Call Management
- Professionally handle inbound customer calls with empathy, clarity, and confidence.
- Convert customer inquiries into booked plumbing jobs, targeting an 85% call-to-booking conversion rate.
- Actively listen to customer needs and guide conversations toward effective service solutions.
Ready to Apply?
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