Customer Sales Officer

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Customer On-Boarding Specialist main role is to assist RIA CICO merchants to register new users for the RIA mobile app and to assist merchants to generate assisted remittance transactions. He will mainly based at the merchant’s premise. On ad-hoc basis, he is required to perform new user registrations at the street, dormitories factories, and other potential locations to increase customer acquisition and achieve sales numbers.

Responsibilities

• Establish a positive image and convince customers to download and register for our Ria One apps as per the KPI set.
• Convince customers to perform cash in, cash out and assisted remittance at the respective CICO outlets as per the KPI set.
• Engaging in meaningful interactions and building a good relationship with both CICOs and customers.
• Provide all the needed information of company to both CICOs and customers.
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