Customer Representative

Role Overview
We are looking for a dynamic and motivated Customer Success Representative to conduct video consultations with business owners about AI-powered marketing solutions. This role combines client consultation, relationship management, and strategic implementation support. The ideal candidate is entrepreneurial, self-driven, and able to explain complex technology in simple, business-friendly language.

Key Responsibilities

• Conduct professional video consultations with business owners to evaluate their online presence and marketing needs.
• Present clear analysis, actionable recommendations, and strategies for implementing AI marketing solutions.
• Assist clients in decision-making processes and guide them toward AI-powered solutions.
• Follow up with leads to schedule appointments and progress them through the sales pipeline.
• Improve systems and processes to enhance conversion rates and client satisfaction.
• Collabor...