Customer Reliability Engineer

Why this role exists: Land value fast and keep it running. You embed with strategic customers to design, build, and operationalize deployments of our platform and then leave behind all required resources and capabilities so that our customers feel confident and self-sufficient.

• Hands on experience in programming language in Python (needed for improvements, bug fixing and small feature builds)

• 5+ years across SRE/Platform/Solutions/FDE, with evidence of shipping customer-facing builds and operating production systems.

• Strong with Kubernetes, containers, Linux, IaC (Terraform/Helm), CI/CD, networking (TLS, DNS, ingress/LB), backup/restore.

• Observability stacks (Prometheus/Grafana/OpenTelemetry/ELK); scripting (Python/Bash).

• Enterprise integration experience (SSO, secrets, compliance); confident communicator with execs and engineers under time pressure.

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